What We Will Not Do
We won't quote a spring replacement or a full door swap over the phone without asking a few questions first, and we won't guess at a price for something we haven't seen. A lot of the homes around Lexington were built between 1965 and 2010, with most of that stock going up in the 1980s and 90s, which means we're dealing with a wide mix of door sizes, track styles, and opener brands across the 19 named areas we work in. A door on one side of town can have completely different hardware than a door three miles away. We also won't tell you a repair will fix a door that's actually done. If the bottom panel is rusted through or the track is bent past the point of a cheap straighten, we'll say so instead of charging you for a patch job that fails in six months. And we don't do new construction installs as a sideline to repair work - if that's what you need, we'll tell you plainly so you're not waiting on us by mistake.
What We Actually Do
We repair and replace residential garage doors - springs, cables, rollers, tracks, openers, and panels - on the kinds of doors common to houses built from the mid-1960s through the 2000s in this area. Give us the door's age if you know it, whether it's a single or double door, and what it's doing (won't open, makes noise, comes off track, opener runs but door doesn't move) and we can usually tell you over the phone whether it sounds like a $50 part or a job that needs a look. What we can't price sight unseen: anything involving a bent track, a door that's been hit by a vehicle, or hardware old enough that the parts aren't made anymore. With median household income here around $64,003 and most houses owner-occupied rather than rented, a lot of our calls are homeowners trying to decide between a repair and a full replacement - that's exactly the kind of call where seeing the door first matters more than a quick number over the phone.
Who Turns Up
Someone from our shop at 955 E Main St comes out, looks at the door, and tells you what's wrong and what it costs before any work starts. We serve Lexington and the surrounding area - Oak Grove, Red Bank, Seven Oaks, Springdale, South Congaree, Irmo, Lake Murray of Richland, Pine Ridge, Gilbert, Cayce, Chapin, Gaston, Forest Acres, Pelion, Dentsville, Woodfield, Batesburg-Leesville, Swansea, and Blythewood - all within about 20 miles of us. The climate here is mild with occasional freezes, which is easier on garage door hardware than a lot of the country sees, but it still means steel springs and cables age and eventually let go, usually without warning. Call (803) 455-4317 or use the request form on our site at / and tell us what the door is doing. We'll ask a couple of questions, give you a straight answer about whether we can quote it on the phone or need to come look, and go from there.
Frequently asked questions
What information do you need to give me an accurate quote?
Tell us the door's size (single or double), roughly how old it is, what kind of opener you have if any, and exactly what it's doing - won't open, loud, off track, or dead opener. That's usually enough for us to tell you if it's a phone-quote repair or something we need to see.
Why can't you just give me a flat price over the phone?
Because a bent track, a stripped gear, and a snapped spring all look the same from a homeowner's description but cost very different amounts to fix. Doors here range from 1960s originals to 2000s builds, and the hardware varies enough that we'd rather look than guess.
Do you work outside Lexington itself?
Yes, we cover the surrounding area including Oak Grove, Red Bank, Seven Oaks, Irmo, Gilbert, Cayce, Chapin, and the other towns within about 20 miles of our shop on E Main St.
Is it ever not worth repairing my door?
Sometimes, yes. If the panels are rusted through or the track is bent badly enough, repair costs can approach replacement cost. We'll tell you straight if that's the case instead of patching something that won't hold.